常见问题
- 什么是踏踏卡?
- 我有一张My three - c卡,我需要换一张Stomp卡吗?
- 我需要一张跺脚卡吗?
- 我到哪里去办踩踏卡?
- 我可以在我的邮票上使用我选择的名字吗?
- 我可以在哪里使用踩踏卡?
- 跺脚卡有什么折扣吗?
- 我如何在我的Stomp卡上增加资金或查看账户余额?
- 使用我的Stomp卡要收费吗?
- 为什么我的Stomp卡上有多个帐户?
- 我可以用我的Stomp卡从一个账户转到另一个账户吗?
- 为什么我只能将300美元的授权助学金转到我的Stomp卡上?
- 我可以使用我的Stomp卡帐户吗 三维空间?
- 如果我不把存到我的Stomp卡上的钱都用完怎么办?
- 如果我的信用卡丢失或被盗,我该怎么办?
- 我在网上发卡处的用户名和密码是什么?
- 是否有一个移动应用程序可以用来查看和管理我的Stomp卡?
- 我可以提交自己的照片作为学生证吗?
- 我的用户名和密码是有效的 三维空间,但不适用于网上卡办公室. 我该怎么办??
1. 什么是踏踏卡?
The Stomp卡 (formerly 我Tri-C Card) is the official form of identification for all Tri-C students, 教职员工. Your S-Number, which appears on your Stomp卡, links to your student and/or employee record(s). You can use the card to make purchases at all campus locations that accept the Stomp卡.
2. 我有一张My three - c卡,我需要换一张Stomp卡吗?
No. 所有当前的我的三c卡将保持活跃和功能. 7月1日生效, 2020, the student ID was redesigned; however, 所有功能将保持不变.
3. 我需要一张跺脚卡吗?
每一个学生, 教职员工 member must have a Stomp卡 (or previously issued 我Tri-C Card) as their official form of College identification. 你可能会被要求在考试时出示它, 获取个人账户信息, 或作为入学或就业的证明.
4. 我到哪里去办踩踏卡?
To obtain or replace your Stomp卡, visit the Tri-C 登记中心 most convenient to you.
5. 我可以在我的邮票上使用我选择的名字吗?
是的; however, you must add your chosen name to your student profile via 三维空间 名字才能出现在你的Stomp卡上. 注册中心工作人员无法为您添加所选名称. 访问我们的“这就是我”网页 for more information on chosen names and instructions for adding a chosen name your profile.
6. 我可以在哪里使用踩踏卡?
“踏脚卡”可在下列校园地点使用:
- 书店
- 餐饮服务地点
- 娱乐中心
- 登记中心
- 本中心
- 共享学习(打印)
- 自动贩卖机(书院范围)
- 按摩治疗诊所(东校区)
- 在JSTC(学生经营的餐厅)的Alere
7. 跺脚卡有什么折扣吗?
访问 the Stomp卡 homepage to see the perks that come with the Stomp卡, 包括我们校外合作伙伴提供的.
8. 我如何在Stomp卡上增加资金或查询帐户余额?
可以在任何接受现金的注册中心地点添加资金, 信用卡或个人支票(注:有2.4% credit card fee at 登记中心, as well as a waiting period for personal checks to clear).
Funds may also be added via cash or credit card (no fee) at any account management center (AMC) machine, 位于每个校园注册中心和学习共享地附近.
最后, funds may be added at any time via credit card (no fee) through the Online Campus Card Office.
You can also check your account balances and access monthly statements from the Online Campus Card Office.
9. 使用“踏踏卡”有收费吗?
There are no fees directly associated with the Stomp卡; however, there is a 2.4% fee when adding funds to the Stomp卡 via credit card at the 登记中心.
10. 为什么我在“踏踏卡”上有多个帐户?
你的Stomp卡上有四个不同的账户. Though they’re linked to all Stomp卡s issued, not all cardholders will need or use all of them.
Book Account: Financial aid dollars awarded to students based on number of credit hours and total dollars awarded. This account can only be used for qualifying purchases at campus bookstores. 这个帐户没有折扣.
Emergency: Temporary financial assistance provided to students waiting on financial aid to be approved and distributed. 资金可在任何接受跺脚卡的地方使用. 与财务援助办公室联系有关此帐户的任何问题.
Stomp Cash: Students with available authorized financial aid may transfer up to $300 into this account for on-campus food and beverage purchases. Funds may be used at all 餐饮服务地点, vending machines and the Barnes & 高贵的咖啡馆.
三- c现金:这是您的主要Stomp卡帐户. 资金可存入任何接受“踏踏卡”的地方使用.
11. 我可以用我的Stomp卡从一个账户转到另一个账户吗?
资金不能在账户间转移. Students can perform Authorized Aid transfers through the Online Campus Card Office during approved periods. 您最多可以向您的Stomp Cash账户转账300美元. Depending on authorized aid availability, actual amounts available may be less.
12. 为什么我只能将300美元的授权助学金转到我的Stomp卡上?
Due to Student Financial Aid guidelines, $300 is the maximum amount allowed for transfer. Contact the Financial Aid office or visit a campus 登记中心 with questions regarding Authorized Aid.
13. 我可以使用我的Stomp卡帐户吗 三维空间?
是的. 登录到 三维空间 点击右上角的菜单链接. Click Discover and search “Stomp卡 Office” to add the Stomp卡 Office card to your homepage. Both the Online Campus Card Office and Stomp卡 homepage are accessible from there.
14. 如果我不把存到我的Stomp卡上的钱都用完怎么办?
Any leftover funds on your Tri-C Cash account will continue to carry over each semester, 除非该帐户两年或两年以上不活跃. 在这一点上, your account would be considered unusable and funds would be surrendered to the College.
从您的trc Cash账户收到退款, complete a Refund Request form and return it to a campus 登记中心 for approval. Tri-C Cash账户最多可退款150美元. 退款将不会在当天收到. 有关更多信息,请参阅表格上的条款和条件.
踩踏卡不能提供现金提取, 而且它的功能不像信用卡或银行卡.
15. 如果我的信用卡丢失或被盗,我该怎么办?
任何学生, staff or faculty member can temporarily deactivate their card by logging in to the Online Card Office, 导航到“丢失/被盗卡”并选择“停用卡”.” This will temporarily deactivate the card and prevent any purchases until reactivated. 一旦卡被找到, the cardholder can visit or contact a campus 登记中心 (216-987-6000, 选项3)重新激活他们的卡. The cardholder must answer security questions in order to reactivate their card.
踩踏卡也可以在校园注册中心更换. 另一种身份证明, 还有安全问题, 需要重新制作“踏脚卡”吗.
Replacement cost is $10 for a standard card and $15 for a security access card.
16. 我在网上校园一卡通办的用户名和密码是什么?
Anyone who has access to the Online Card Office will now be able to authenticate using single sign on.
当持卡人更改与 三维空间 或者学院网络, Online Campus Card Office and Tri-C Mobile app passwords are automatically updated.
17. 是否有一个移动应用程序可以用来查看和管理我的Stomp卡?
在线校园卡办公室可通过“三通移动”应用程序访问.
您也可以通过以下方式访问在线校园卡办公室 Stomp卡 网站.
18. 我可以提交自己的照片作为学生证吗?
是的. 登录到 the Online Campus Card Office and navigate to the Account option on the left side menu. Click Upload a Photo and follow the directions to upload a photo for approval.
19. 我的用户名和密码是有效的 我的3c空间e,但不包括在线卡办公室. 我该怎么办??
It can take up to 48 hours for new students to be able to log in to the Online Campus Card Office after completing the enrollment process. 如果问题仍然存在,请尝试注销 三维空间 并重新登入重置网上发卡处.
Contact the 登记中心 at 216-987-6000 (Option 3) for further assistance.